Differences
This shows you the differences between two versions of the page.
|
infinityoverview:overview [2008/06/03 12:01] jhewitt |
infinityoverview:overview [2008/10/15 17:01] (current) nray |
||
|---|---|---|---|
| Line 10: | Line 10: | ||
| \\ | \\ | ||
| It is included but you can use your own Contact Management/CRM system if you prefer. | It is included but you can use your own Contact Management/CRM system if you prefer. | ||
| + | |||
| ==== How Does it Help ? ==== | ==== How Does it Help ? ==== | ||
| - | {{infinityoverview:cm_p5_dtop_tfc.jpg |}}**Your Customers** - no longer have to repeat information that was previously hidden from the agent in another system. | + | {{infinityoverview:cm_p5_dtop_tfc.jpg |}} |
| + | **Your Customers** - no longer have to repeat information that was previously hidden from the agent in another system. | ||
| \\ | \\ | ||
| **Your Agents** - can capture customer contact details, reason for the call, as well as storing crucial historical data without using multiple applications. | **Your Agents** - can capture customer contact details, reason for the call, as well as storing crucial historical data without using multiple applications. | ||
