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Tiles
Provide your contact centre with a dynamic, fluid bla bla…..Easily control the distribution of information and branding.
- Company and Client branding
- Each Tile is dynamically given to users, access levels, skills etc.
- Launch company & client scripts
- Headlines, linked to URL’s or knowledgebase articles
- Survey your staff using the simple Question & Poll type
- Time limit a Tile
- Show live data, filtered in grids, bar charts, simple counts – jump to users / reports etc.
- Show Project Data, QA Alerts, QA red flags, Timesheet margin, unchecked hours